Payment Methods

ffective Date: September 30, 2025

Overview

Thank you for shopping with Snapluy by Viva La Earth LLC. We value your trust and are committed to providing you with a secure, convenient, and hassle-free payment experience. This policy outlines our accepted payment methods, security measures, and processes in place to protect and enhance your shopping journey.

Accepted Payment Methods

We accept the following secure payment methods:

  • PayPal

  • Stripe

  • Mastercard

  • Visa

  • Discover

  • American Express

Payment Security

  • All payments are processed through trusted providers (Stripe and PayPal) using industry-standard encryption.

  • Snapluy does not store your full card details—sensitive information is handled securely by our providers.

Payment Processing & Confirmation

  • Payments are charged immediately at order placement.

  • You will receive an order confirmation email containing your order number, items purchased, shipping details, and total charged amount.

  • If a payment is declined, you’ll be notified right away with steps to resolve the issue or alternative payment options.

Payment Authorization

By placing an order, you authorize Snapluy by Viva La Earth LLC to charge your chosen payment method for the total order amount.

  • Transactions will appear on your statement as: “Snapluy by Viva La Earth LLC”.

Handling Payment Errors & Double Charges

  • In rare cases, technical errors may cause duplicate charges.

  • If this occurs, please contact us immediately.

  • We will issue a full refund of the erroneous charge within 3–5 business days after verification.

Resolving Payment Issues

If you experience:

  • Declined payments

  • Technical errors

  • Disputed transactions

Our support team is available to provide quick resolutions.

Customer Responsibilities

Customers are responsible for ensuring:

  • Payment details (card number, expiry, CVV, billing address) are entered correctly.

  • Sufficient funds are available in the selected payment method.

Assistance & Contact Information

For payment-related inquiries, please reach us at:

Company Name: Viva La Earth LLC

Company Number: B20250228047

Address: 100 S Santa Fe Ave #429,Los Angeles, CA 90013, United States

Email: contact@snapluy.com

Phone: +1 (800) 929-0457

Business Hours: We are available Monday – Friday 8:00 AM to 5:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Thank you for choosing Snapluy—committed to secure transactions, transparent practices, and customer satisfaction!